Running out of balance at the bus gate is frustrating. Here’s how to check your bus card balance online in Dubai and Abu Dhabi so you’re never caught off guard.
Dubai RTA Bus Card Balance Check (Nol Card)
Using the RTA Dubai App
- Download the RTA Dubai app from App Store or Google Play
- Register with your mobile number and email
- Add your Nol card by entering the 16-digit number on the back
- Your balance displays on the home screen
Using the RTA Website
- Visit nol.rta.ae
- Click on “Check Balance”
- Enter your Nol card number
- View your current balance and transaction history
Other Quick Methods
WhatsApp: Save 0509090101 and send your card number SMS: Text your card number to 4848 Call: Dial 800 9090 for customer service
Abu Dhabi Hafilat Card Balance Check
Using the Hafilat App
- Download the Hafilat Pay app
- Create an account or log in
- Add your card by scanning or entering the card number
- Check balance anytime on the main screen
Using the Hafilat Website
- Go to hafilat.ae
- Navigate to “Card Services”
- Select “Check Balance”
- Enter your Hafilat card number
- View balance and recent trips
Customer Support
Call: 600 522 224 Email: info@hafilat.ae
Metro Bus Card Balance Check Online
Both Dubai Metro and Abu Dhabi buses use the same cards, so:
- Dubai Metro = Nol card (use RTA methods above)
- Abu Dhabi Metro = Hafilat card (use Hafilat methods above)
How to Recharge Your Bus Card Online
Dubai Nol Card Recharge
RTA Dubai App:
- Open the app and select your card
- Choose “Recharge”
- Select amount (AED 10 to AED 1000)
- Pay with credit/debit card or Apple Pay
RTA Website:
- Log in to your account
- Select recharge option
- Choose amount and payment method
Abu Dhabi Hafilat Card Recharge
Hafilat App:
- Select your card
- Tap “Recharge”
- Choose amount
- Complete payment
Hafilat Website:
- Log in to your account
- Go to “Recharge Card”
- Enter amount and pay online
Checking Balance Without Internet
If you don’t have internet access:
- Use ticket machines at any metro or bus station
- Visit RTA or Hafilat customer service centers
- Check at retail outlets displaying Nol or Hafilat logos
Common Issues and Solutions
Card not recognized? Make sure you’re entering the correct 16-digit number from the back of the card.
Balance not updating after recharge? Wait 10-15 minutes. Online recharges take a few minutes to sync with the card.
Lost your card? Report it immediately through the app or customer service to block it and transfer the balance to a new card.
Tips for Managing Your Bus Card
- Enable app notifications to get low balance alerts
- Set up auto-recharge on the apps to never run out
- Keep a minimum of AED 20 for daily commutes
- Check your transaction history regularly to track spending
- Save your card details in the app for faster balance checks
Which Method is Fastest?
The mobile apps are your best option. They remember your card details, show your balance instantly, and let you recharge in seconds. If you commute daily, having the RTA Dubai or Hafilat app on your phone saves a lot of time.
Final Thoughts
Checking your bus card balance online takes less than a minute once you’ve set up the app or website account. Download the right app for your city, add your card once, and you’ll always know exactly how much balance you have before heading out.
